Introduction and Applicability
How We Use Personal Information We Collect About You
Protecting Your Personal Information
We have reasonable and customary physical security (such as locks and alarm systems), electronic security (such as passwords and encryption methods), and procedural security methods (such as rules regarding the handling and use of information) in place designed to protect against the loss, misuse, or alteration of information that we have collected from you at our Sites.
Internet Information We Collect About You
We may use your IP address to help diagnose problems with our server and to administer our Site. Your IP address may also may be used to help identify visitors and to gather broad demographic information and to respond to legal requests.
Information We Disclose About You
We share and give access to personal information to our employees and agents in the course of operating our business. For example, if you sent us an e-mail asking a question, we would provide your e-mail address to one of our employees or agents, along with your question, in order for that person to reply to your e-mail. We may share personal information with other Global Medical Response subsidiaries or affiliates.
We also share and give access to personal information with other companies that we hire or collaborate with to perform services or functions on our behalf. For example, we may hire an outside company to help us send and manage e-mail, and in that case we might provide the outside company with your e-mail address and certain other information in order for them to send you an e-mail message on our behalf. Similarly, we may hire outside companies to host or operate some of our websites and related computers.
However, if we share or give access to information to outside companies we require them to use the personal information only for limited purposes, such as for sending you the e-mail in the example above. If you believe we or any company associated with Global Medical Response has misused any of your information please contact us immediately and report such misuse.
We may share personal information if all or part of Global Medical Response is sold, merged, dissolved, acquired, or in a similar transaction.
We may share personal information in response to a court order, subpoena, search warrant, law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting website visitors who violate our rules or engage in behavior that is harmful to other visitors or is illegal.
Analytics & Customization Technology
We do not explicitly identify visitors to our Site unless they choose to identify themselves through requests for additional information. Like most web site operators, Global Medical Response does collect non-personally identifying information that web browsers and servers typically make available such as:
Our websites may deposit a small file called a “cookie” on a visitor’s computer hard drive to personalize their experience or track aggregate site visitation statistics;
Our websites may use web beacons in combination with cookies to help Global Medical Response identify and track usage of Global Medical Response websites in order to gather aggregate data related to the usage and usability of Global Medical Response websites. Global Medical Response will use this “web analytics” data only as aggregate site visitation statistics or to personalize the end user experience.
Our websites may customize the website viewing experience and/or capture web analytics by using either internal analytics software or by sending this information to vendors to help Global Medical Response analyze this data. Global Medical Response has agreements with its vendors that they will not share or use the information for purposes other than to maintain and enhance the services they provide to Global Medical Response.
Global Medical Response’s purpose in collecting web analytics information is primarily to better understand how Global Medical Response’s visitors use its websites and to optimize visitor experience and interaction with our websites.
Because non-personal information does not identify who you are, we do not limit the ways we may use or share non-personal information. For example, we may share non-personal information with our affiliates, suppliers, employees and agents, other businesses, and the government.
The visitor may disable your “cookie” information by adjusting their browser preferences on your personal computer at any time.
General E-mail Communications
If you register your e-mail address with us, we use such information provided by you for internal purposes, and may send you information about new AMR.net site features, services, or updates, information about our company and promotional material or offers from some of our corporate partners, and other news.