Global Medical Response to Open First Dedicated Air-Medical Base on Oʻahu

When rush-hour traffic brings Northshore and Leeward roads or the H-1 to a standstill, stroke and trauma patients can't afford to wait, but soon, Global Medical Response (GMR) will provide critical aid from above. This fall, GMR, operator of American Medical Response (AMR), Hawaii Life Flight, REACH Air Medical Services (REACH) and AirMed International, will launch a new, rotor-wing air ambulance program, establishing the first dedicated air-medical base at Daniel K. Inouye International Airport.

The new Airbus H130 helicopter air ambulance, staffed by a two-clinician critical-care crew, will reach any corner of O’ahu in 15 minutes or less and stand ready for inter-island transport when minutes matter most.

“A ground ambulance can’t match the time savings a helicopter can provide when a patient with a critical injury needs to get from Northshore to town. When seconds matter, an air ambulance can be anywhere on the island in minutes,” said Tiffany Allen, regional director, Hawaii. “GMR gives hospitals, first responders and patients a faster, ICU-level option when ground transport simply isn’t fast enough.”

Filling a critical gap

• Hospital concentration: Because the Level I trauma center and most specialty beds are in urban Honolulu, ambulances from the North Shore or Leeward Coast must routinely make 25- to 35-mile trips—often through heavy traffic.
• Population and tourism: The U.S. Census Bureau confirms, Oʻahu now supports nearly 1 million residents—69 percent of Hawaii’s population—plus tens of thousands of visitors daily. Even a modest spike in 911 calls ripples through the island’s limited EMS network.
• Bottleneck geography: Three mountain-corridor highways (H-1, H-2, H-3) carry most east-west traffic; a single crash can gridlock the island within minutes.
• No neighboring counties to call: Mainland cities can borrow units from next-door jurisdictions; Oʻahu’s ambulances are limited to those already on-island.

GMR’s Airbus H130 helicopter combines speed, advanced safety systems and capability to meet the unique needs of the island community. Equipped with night vision goggles, the aircraft enhances mission readiness for day and night operations, while its design supports rapid patient transport across O’ahu. The night vision technology gives pilots and crew the ability to see, identify and safely navigate obstacles like power lines, trees or terrain, that would otherwise be hidden, making night flights to 911 scenes and hospitals safer for patients and crews alike. The H130’s advanced avionics and robust performance in dynamic weather will ensure safe, efficient, and reliable performance when every second counts. The medical interior supports two critical-care clinicians and advanced life-support equipment comparable to a mobile intensive care unit.

Island-wide impact
“The addition of a medevac helicopter will fill a gap in pre-hospital emergency care on Oʻahu,” said Dr. Jim Ireland, director of the Honolulu Emergency Services Department. “The ability to airlift a critically ill or injured patient will significantly reduce transport time, bridging the life-saving care provided by our paramedics and EMTs on scene with the treatment provided in the emergency room.”

The helicopter will stand by 24 hours a day for 911 requests, interfacility transfers, and disaster response. GMR expects the rotor-wing air ambulance program to reduce door-to-door transfer times by up to 60 percent and to provide critical backup during mass-casualty incidents or severe weather.

Membership provides financial peace of mind
GMR air providers are part of the AirMedCare Network (AMCN), which currently serves more than 31,000 members in Hawaii. AMCN membership helps reduce the financial burden of emergency air medical services, which can amount to tens of thousands of dollars, by covering out-of-pocket expenses only when members are flown by a participating provider.

Glenn Kealoha, a fire equipment operator at Hilo Airport, shares the relief he experienced knowing his membership gave him one less thing to worry about: "An outdoor project resulted in a severe head injury. I needed emergency surgery and was transported to O'ahu. My family and I are forever grateful to AirMedCare. Mahalo to the crew, I am healthy and back to my normal routine!"

Membership covers all residents of a household and is available for $99 per year. A discounted rate of $79 per year is offered for senior households. The AMCN network spans 38 states, with aircraft stationed at more than 320 locations. Group discounted rates are also available to businesses and organizations.
For more information, contact the Hawaii Membership Sales Manager, Myles DeCoito, at Myles.Decoito@gmr.net or (808) 209-0769.

Looking ahead
With Oʻahu’s population, tourism and call volumes all on upward trajectories — and its geography limiting ground options — GMR provides a critical new safety valve for the island’s healthcare system. The program will give residents and visitors alike the assurance that a rapid, hospital-level response is always within reach.