Jenn Fenner Ezero, U.S. Army Reserve
Flight Nurse, REACH
Service has always been about people for Jenn Fenner Ezero. Commissioned into the U.S. Army Reserve in 2012 as a medical surgical nurse (66H), Jenn served as a captain and spent eight years balancing military service with a civilian healthcare career. She remains affiliated with the Army Reserve today in an inactive status.
One of her most memorable experiences came during a mission to Guatemala, where she led a medical clinic supporting a large Army Reserve training operation. Faced with critically-ill patients, limited resources and complex logistics, Jenn and her team delivered high-level care under challenging conditions.
Today, she serves as a flight nurse with REACH 6 in Lakeport, California, bringing more than 14 years of critical care nursing experience to every mission. Like her brother, a former Army servicemember now serving in the U.S. Air Force and currently on a mission in Europe, who also works as a flight nurse with REACH when not on military duty, she draws on her military background to perform under pressure, communicate decisively and provide care in unpredictable environments.
Her Army experience continues to shape her approach to patient care, especially in dynamic and high-stakes situations. She’s confident when advocating for her patients and values teamwork working alongside her partner who is also an Army Veteran. Together, they handle complex situations smoothly by drawing on their shared training.
While she doesn’t miss sleeping in dusty fields in triple-digit temperatures, she does miss the people; both civilians and her fellow service members. As a Veteran and flight nurse, she sees a common thread between military service and emergency medical services (EMS): people coming together with a shared commitment to help others.
What appealed to you about working for GMR?
“I grew up familiar with CALSTAR, my dad used to take my two brothers and me to Concord to watch CALSTAR 1 take off from the time we were children. It’s hard to believe that two of the three of us kids are now flight nurses for the company! As I’ve watched CALSTAR and REACH come together and become part of Global Medical Response (GMR), I’ve been impressed by the emphasis on safety and excellence in patient care. Those are my top priorities, so GMR felt like a great fit where I knew I would be supported.”
As America enters its next chapter, what gives you the most hope? How does your career in EMS play into that perspective?
“Although we sometimes see the worst situations, we also get to witness some of the best. Seeing complete strangers come together to care for someone gives me hope that our nation still holds the values I want to be part of and surrounded by.”
What role do Veterans play in reminding the nation of its shared history?
“Veterans often carry a different perspective. We’ve experienced and witnessed things many people in the U.S. can’t fully imagine. So many before us have gone into these unknown environments, not because they weren't scared but because they turned that fear into courage and did what needed to be done anyway. Life isn't always beautiful, sometimes it’s messy, scary and dark; but I am eternally grateful for those who came before us and made immense sacrifices to allow us to live in the beauty of freedom through their service to our country and therefore to us each individually as well.”
One of her most memorable experiences came during a mission to Guatemala, where she led a medical clinic supporting a large Army Reserve training operation. Faced with critically-ill patients, limited resources and complex logistics, Jenn and her team delivered high-level care under challenging conditions.
Today, she serves as a flight nurse with REACH 6 in Lakeport, California, bringing more than 14 years of critical care nursing experience to every mission. Like her brother, a former Army servicemember now serving in the U.S. Air Force and currently on a mission in Europe, who also works as a flight nurse with REACH when not on military duty, she draws on her military background to perform under pressure, communicate decisively and provide care in unpredictable environments.
Her Army experience continues to shape her approach to patient care, especially in dynamic and high-stakes situations. She’s confident when advocating for her patients and values teamwork working alongside her partner who is also an Army Veteran. Together, they handle complex situations smoothly by drawing on their shared training.
While she doesn’t miss sleeping in dusty fields in triple-digit temperatures, she does miss the people; both civilians and her fellow service members. As a Veteran and flight nurse, she sees a common thread between military service and emergency medical services (EMS): people coming together with a shared commitment to help others.
What appealed to you about working for GMR?
“I grew up familiar with CALSTAR, my dad used to take my two brothers and me to Concord to watch CALSTAR 1 take off from the time we were children. It’s hard to believe that two of the three of us kids are now flight nurses for the company! As I’ve watched CALSTAR and REACH come together and become part of Global Medical Response (GMR), I’ve been impressed by the emphasis on safety and excellence in patient care. Those are my top priorities, so GMR felt like a great fit where I knew I would be supported.”
As America enters its next chapter, what gives you the most hope? How does your career in EMS play into that perspective?
“Although we sometimes see the worst situations, we also get to witness some of the best. Seeing complete strangers come together to care for someone gives me hope that our nation still holds the values I want to be part of and surrounded by.”
What role do Veterans play in reminding the nation of its shared history?
“Veterans often carry a different perspective. We’ve experienced and witnessed things many people in the U.S. can’t fully imagine. So many before us have gone into these unknown environments, not because they weren't scared but because they turned that fear into courage and did what needed to be done anyway. Life isn't always beautiful, sometimes it’s messy, scary and dark; but I am eternally grateful for those who came before us and made immense sacrifices to allow us to live in the beauty of freedom through their service to our country and therefore to us each individually as well.”