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EMS Members Brace for COVID-19 Peak, Bronx Zoo Converts to Staging Area

- (4/8/2020)

More than 4,000 members of New York's Emergency Medical Services are preparing for what's to come as the peak of the coronavirus draws near.

Martin was a True Hero of Pandemic

- (4/27/2020)

The recent death of Southwest Mississippi paramedic David Martin is a reminder that the heroes in the face of COVID-19 extends past the emergency room doors of local hospitals.

AMR of Western New York: 2019 was Highest Year Ever for Cardiac Arrest Saves

- (5/27/2020)

American Medical Response (AMR) of Western New York announced 2019 was a record-best year for cardiac arrest survival statistics, according to the national cardiac arrest registry to enhance survival (CARES) program. Last year, AMR had its highest number of survivors from cardiac arrest.

The Life of Daryl Tombs was Celebrated with a Funeral Procession

- (1/24/2021)

The funeral of Daryl Tombs, was followed by an EMS procession to the Seaman Cemetery in Savona.

Arizona Paramedic was First Inspired by Fifth Grade Teacher

- (3/3/2021)

For 23 years, Keith Lowry, paramedic for LifeLine Ambulance, has served in emergency medical services. He was first inspired to become a paramedic by his fifth-grade teacher, who was a volunteer paramedic in upstate New York.

American Medical Response Announces New Partnership With Superstar Racing Experience

- (4/27/2021)

AMR to Provide Four-Person Safety Team for New Six-Race, Short-Track Series

AMR Launches Water Safey EMS Boat Program

- (6/21/2021)

Ground Medical Transportation Provider to Deploy EMS Boat & Teams to Lake Berryessa during Peak Use Days

Jacob Dindinger's Family Talks About Their Loved One

- (7/23/2021)

The American Medical Response EMT was shot on July 18 in Tucson, Ariz.

Fire Chief Kevin Hoban Reflects on Time Volunteering at Ground Zero

- (9/11/2021)

It began like an ordinary Tuesday morning for Hoban who, at the time, was a paramedic for American Medical Response. The radio alarm clock went off. It was tuned to KLYT-FM out of Albuquerque.

Stars of Life

Every year, GMR honors EMS professionals who demonstrate the next level of patient care. Take a look at GMR's previous Stars of Life honorees.

Anna Blair

Navy Veteran Anna Blair was inspired to join the Navy by her grandmother, who served in the U.S. Navy Nurse Corps during WWII.

Mark Campbell

The belief in service to one’s country runs deeply in Mark Campbell’s family.

Nicholas Cox

After serving 22 years in the United States Army, Cox continues to serve his community.

Peter Broda

Broda's experience in the Coast Guard prepared him for leadership in aviation.

Robert Galvin

Air Evac Lifeteam's Robert Galvin used his experice in the Army to prepare him for COVID-19 deployment in New York City.

Safety

The GMR Safety Management System (SMS) provides a critical risk assessment of any incident, keeping our teams and patients safe as they respond.

Leadership

Meet the executive leadership team at Global Medical Response driving excellence in emergency medical services, air and ground transport and patient care.

News

Find out what people are saying about GMR in the news and what the company itself has curated for immediate media release.

AMR Pioneers Ambulance Pilot Program in Several U.S Markets

- (10/20/2021)

Innovation Spotlight: ET3: Emergency Triage, Treat & Transport.

Privacy Policy

Committed to protecting your privacy and security, the GMR Privacy Policy describes how we use, disclose and process what we collect about you online.

The Ties That Bind

- (11/2/2021)

A near-death experience for an Oklahoma teen leads to a surprise --a new admiration for the people who saved his life.

Local First Responders Offer Safety Tips for Off-Highway Vehicle Enthusiasts

- (11/3/2021)

"Off-road vehicles have grown in popularity over the past several years," said Sergio Cardenas, Program Director for REACH. “With that increase in popularity comes a higher risk of accidents and injuries."

Amira Drakes

Amira Drakes is being honored as a Star of Life for the difficult delivery of a baby. Responding to a pregnancy call, Amira took over when the mother@s amniotic sac burst on the <b>wa</b>y to the hospital. She leapt to action. She prepared to deliver the baby then and there but realized the child@s head <b>wa</b>s stuck in the birth canal. Her training took over...

Bryan McKeon

Bryan McKeon is being honored as a Star of Life for his actions while off duty that resulted in saving a cardiac arrest victim@s life. He <b>wa</b>s at his local gym when a patient in their 70s collapsed. It <b>wa</b>s a lucky day for that patient as Bryan and an off duty San Jose Fire Department medic were close at hand. Together, they began CPR and delivered a...

Destiny Carter

Destiny Carter is being honored as a Star of Life for putting herself in harm@s <b>wa</b>y while physically restraining a potential suicide victim. Destiny <b>wa</b>s first on the scene where a girl stood dangerously near the edge the bridge on the other side of a chain-link fence. Destiny tried to talk her down but quickly realized she <b>wa</b>s serious about jumping...

Ismael Esparza

Ismael Esparza is being honored as a Star of Life for putting his own life at risk while off duty and pulling a victim from a burning car on the side of a mountain. Late one October evening, Ismael <b>wa</b>s driving down a mountain road when he saw that a car had gone off the road, flipped down the embankment on its roof, and burst into flames. He could ...

James Brodigan

James (Jim) Brodigan is being honored as a star of life for his quick actions that enabled an elderly patient to reach a local ICU. Jim <b>wa</b>s off duty pursuing his hobby when he visited the home of a man who had an old pinball machine for sale. The man suddenly paled, weakened and became short of breath. Soon, he collapsed to the floor and <b>wa</b>s unresp...

Kyle Hilb

Kyle Hilb is being honored as a Star of Life for his actions that saved a 13-year-old boy who had collapsed on his middle school@s track. Kyle and his partner, Devin Schofield, were first on the scene that day, finding a school staff member performing CPR on the young patient. Kyle stepped in immediately and took over chest compressions. He began C...

Loretta Burton

Loretta (Lorie) Burton is being honored as a Star of Life for her actions that saved the life of a cardiac arrest patient in April of 2019. On that day, she and her EMT partner were called to a dental clinic parking lot where they found an 81-year-old male in cardiac arrest. With the help of her partner, Lorie began CPR and then continued ALS care ...

Mathew Cox

Mathew Cox is being honored as a Star of Life for his off-duty actions that saved a boy from drowning. In January last year, Mathew <b>wa</b>s enjoying a vacation in Ha<b>wa</b>ii. While relaxing on the beach, he noticed a young boy splashing in shallow <b>wa</b>ter near rocks. In what seemed mere minutes, the strength of the <b>wa</b>ves increase significantly, crashing viol...

Sean Luce

Sean Luce is being honored as a Star of Life for his leadership and his actions in saving the life of a fall and cardiac arrest victim. Sean serves as part of RMF@s Airport Rescue Firefighting unit at John Glenn Columbus International Airport. He <b>wa</b>s the primary EMS provider during a routine response when he and his crew were dispatched to a hangar...

Courtney Tullos

Headed to work on a rural road one morning last year, Courtney saw a van hit a tree. She stopped to help and, on approaching the van, noticed smoke coming from the hood. The driver <b>wa</b>s still inside. Courtney opened the door and told the man they needed to get a<b>wa</b>y fast. It <b>wa</b>s then that Courtney saw that the man <b>wa</b>s a paraplegic who drove with han...

Elizabeth “Beth” Yancey

Beth Yancey has a unique ability to see the silver lining behind every dark cloud. Beth spent three years as a Mesa Fire Department Connector program volunteer, but a heart condition kept her from entering the fire service on a full-time basis. Beth poured her passion into EMS instead. Just a few years into her career, a serious car wreck sidelined...

Jeff Behling

Jeff Behling proved early last year that knowledge and know-how never take a day off. Jeff <b>wa</b>s at a junkyard looking for auto parts when an exhaust manifold fell onto another man. Jeff <b>wa</b>s off-duty but jumped into action. Based on the man@s color, Jeff knew the situation <b>wa</b>s serious. He determined the man had a potentially life-threatening arterial...

Kristen Casteel

Last year kept Kristen Casteel on her toes. In 2018, Kristen @ who has worked in the EMS industry for 13 years and as a paramedic for the past six @ delivered three babies in the field and successfully resuscitated four cardiac arrest patients. @ @ Though Kristen provides the same strong clinical care to each of her patients, one incident has cem...

Lynford Lewis

Mentor. Caregiver. Change agent. Those are all words used to describe Lynford Lewis. @ As a teacher, Lynford helps new team members acclimate to the EMS profession. He is respected by his peers for the <b>wa</b>y he approaches his job, cares for patients and advocates for his team. Lynford demonstrates a positive attitude and solution-focused mindset. A...

Michael Sanchez

If there were a @Mr. Greenville, Texas@ contest, Michael Sanchez would be an odds-on favorite to win it. @ Last year, Michael@s co-workers and local first responders picked him as Hunt County Fire Association@s EMT of the Year. He@s received this honor and mentorship a<b>wa</b>rd several times during his 17 years at AMR-Hunt County EMS. Michael helps or...

Peter Beemer

In April 2018, Kauai <b>wa</b>s hit by unrelenting rain. Forty-nine inches fell in 24 hours, causing devastation across the remote Ha<b>wa</b>iian island. Peter Beemer <b>wa</b>s home with his wife and three children when the storm hit. Peter <b>wa</b>s trapped behind landslides and <b>wa</b>tched his car and truck float a<b>wa</b>y in the flood <b>wa</b>ters, but that didn@t stop him from respon...

Callen Daquiaog

American Medical Response Las Vegas, Nevada (MedicWest) Callen Daquiaog is a hero and teacher among heroes. However, being the humble man that he is, he would never admit it. On October 1, 2017, he <b>wa</b>s one of many who responded to the Route 91 Festival shooting. He made life saving decisions in the face of danger. At the time, no one knew when th...

Laura Wolcott

American Medical Response Rochester, New York Laura has been a member of the AMR team since 2003. After becoming a Certified First Responder and then an EMT and volunteering at GVEMS/Caledonia Ambulance for six years, she realized she had found her calling. In 2005, she decided it <b>wa</b>s time to go back to school and get her paramedic certification....

Nicole (Nicky) Androski

American Medical Response San Diego, California On May 18, 2017, Nicky and her partner, Thomas Hlava, came to stop at a traffic light. In front of them <b>wa</b>s what Nicky describes as a @very good-looking Corvette.@ As the light turned green, the Corvette started moving for<b>wa</b>rd and then quickly stopped for no apparent reason. As they were about to pa...

Overview

Leadership

Golf Tournament

Mississippi EMS Workforce Shortage Nearing Critical Levels

- (11/29/2021)

The issue is so dire that two associations in the EMS industry sent a letter to Congress pushing for a hearing to address the shortfall.

Brad Andrews

Brad Andrews is being honored as a Star of Life for his quick action in saving an unconscious patient in the ambulance bay of a local hospital. Brad <b>wa</b>s in the bay when a car sped in with the patient inside. After realizing the patient <b>wa</b>s nonresponsive, Brad acted immediately and began CPR. Even as hospital staff wheeled the patient into the ER, B...

Hometown Hero

- (5/19/2022)

Chief Chad Curry is honored for his dedication in saving lives in Texas. His passion for the EMS industry was featured in the Lubbock paper, Senior Link.

REACH Air Medical Services Announces Plans to Open Base in Colusa County

- (6/15/2022)

The base, located in Williams along Interstate 5 in California, will provide care for area patients who need immediate medical transport.

Fallen EMT Honored

- (7/18/2022)

Jacob Dindinger was shot in July 2021 while responding to a call in Tucson, Arizona. He later died from his injuries.

AMR Advises That You Turn Around, Don’t Drown

- (7/26/2022)

Each year more deaths occur due to flooding than from any other severe weather hazard. Here are some tips on how to stay safe in times of heavy rainfall.

Dawn Penton

Former combat field medic, Dawn Penton credits her military experience in helping her build a nearly 25-year-old successful career with AMR.

AMR Offers Safety, Back to School Tips to Yellowstone County Parents

- (8/8/2022)

American Medical Response in Billings, Montana recommends these tips for children when going on and off a school bus.

First Responders Hike 2.5 Miles to Rescue Man with Broken Leg Near Rocks of Sharon

- (10/24/2022)

The 26-year-old man suffered a lower-leg injury southeast of Spokane, Washington

Privacy-Policy 2022

REACH Reminds OFV Enthusiasts to Play It Safe This Season

- (1/19/2023)

REACH Air Medical Services (REACH) offer safety tips for Off-Highway Vehicle fans who ride in places like the Imperial Sand Dunes and Ocotillo Wells recreation areas.

Minnesota Man Meets Sanford AirMed Crew That Saved His Life

- (1/26/2023)

Mitch Amundson almost died after he was accidentally shot by his friend while the pair were hunting near Jamestown, North Dakota in late November.

Do Not Sell

Patient Thanks First Responders for Saving His Life

- (11/1/2023)

Josh Fowler of Lubbock, Texas believes he's alive today because of the medical care he received by AeroCare.

Zach Dayton

Zach Dayton provided immediate medical intervention for a woman and her stillborn baby, who <b>wa</b>s born in a car at a parking lot, ultimately saving the baby@s life. It happened on an afternoon in late April 2022, when Zach <b>wa</b>s <b>wa</b>lking his gurney out to the ambulance bay in Mesa. That@s when he noticed a frantic woman pounding on the glass doors of th...

Rob Spencer

When the time to provide care at a moment@s notice came on a day in April 2022, Rob Spencer sprang into action. The call involved a young child, who had been riding on a mower when he <b>wa</b>s run over by the very vehicle he had been riding. Rob arrived to find this child still under the mower with horrific injuries. The injuries were so severe that Rob...

Rick Fikes

Rick Fikes, Abilene, Texas, In early October 2022, Rick Fikes and his partner responded to a call that a person at a group home <b>wa</b>s choking while eating a meal. Upon arriving at the scene, a firefighter with the local fire department <b>wa</b>s already visualizing the patient@s air<b>wa</b>y. The firefighter told Rick the patient@s air<b>wa</b>y <b>wa</b>s full of pasta and t...

Randall Roberson

Putting others above himself, Randall Roberson@s commitment to serving his community <b>wa</b>s on full display when historic flooding ravaged Eastern Kentucky. On one evening in late July 2022, Randall <b>wa</b>s on duty as flood <b>wa</b>ters began rising. It quickly became clear to him that it <b>wa</b>s no longer safe for his family to remain in their home. Randall@s supe...

Matthew Kohl

Matthew Kohl@s supervisors call him an ultra-professional paramedic who has rapidly risen through the ranks. In 2016, he <b>wa</b>s at the EMT level. He became AMR Evansville@s first-ever EMT level field training officer (which had been reserved for paramedics before). By 2020, he <b>wa</b>s graduating from paramedic school, with a degree, in the middle of a pan...

Brad Sparks

Brad Sparks@ commitment to safety is being credited for averting a possible unfavorable situation. During what <b>wa</b>s supposed to be a routine flight returning to base, Brad alerted the pilot that he <b>wa</b>s well below the established minimums for the instrument approach, which resulted in the pilot performing a go- around procedure and climbing out of th...

William Levi

William Levi is being honored and remembered for serving as a proud EMS professional, who helped more than 1,000 students receive scholarships through his personal work as a videographer and sports columnist. @Will,@ as he <b>wa</b>s called, had served the Las Vegas community for nearly 20 years in his professional and personal life. He is remembered for ...

Robert Sebree

Robert Sebree has saved many lives in the 25 years he has been with AMR. One of those examples happened last year. That@s when a call <b>wa</b>s made about a child who <b>wa</b>s having trouble breathing. Upon arrival, the police were on-scene trying to help the child who appeared to be choking. That@s when Robert intervened and visualized the child@s air<b>wa</b>y wit...

Nicole Piazza

Nicole Piazza is being honored for displaying great skill and calm in several pediatric cardiac arrest situations and for responding to calls even though she <b>wa</b>s off duty. In one recent event, Nicole <b>wa</b>s on her <b>wa</b>y home when she heard there <b>wa</b>s a multiple shooting in Hartford. Even though she <b>wa</b>s off duty, Nicole didn@t hesitate to go to this call,...

Kyle Brule

Kyle Brule valiantly pulled a woman to safety from a burning vehicle. It happened while he <b>wa</b>s driving home from work on an interstate. That@s when Kyle noticed traffic coming to a stop and drivers pulling off on the shoulder. Kyle then approached the incident and noticed an overturned van that <b>wa</b>s engulfed in flames. As he approached the vehicle, ...

Jacob Dindinger

Jacob Dindinger is being honored and remembered for his faithful service in EMS. His young life <b>wa</b>s cut short following a senseless and deadly shooting spree that shocked the Tucson area last summer. Jacob left us as a fallen hero, who died in the line of duty on July 30, 2021.@ For those who knew him personally, Jacob <b>wa</b>s a dedicated EMS professi...

Jack Rathgeber

Jack Rathgeber is dedicated to service, no matter where it takes him, even if it requires traveling by mule to treat a patient who suffered broken ribs and bones in a mountainous area. The situation happened while Jack <b>wa</b>s on duty as a supervisor and a call came in about a person in the mountains who had suffered trauma and <b>wa</b>s stuck in a ravine. V...

Eric Bradshaw

Eric Bradshaw saved a patient who had suffered multiple wounds. Eric and his engine company responded to a motor vehicle accident in which a patient suffered multiple and serious injuries that threatened her survival. The patient <b>wa</b>s also at risk of having her leg amputated near her hip. By providing fast, life-saving interventions, Eric managed to...

Dylan Schoch

Dylan Schoch performed life-saving techniques that saved a child who <b>wa</b>s suffering physical trauma from a vehicle accident. In 2021, Dylan <b>wa</b>s called to a motor vehicle accident on a busy stretch of a local high<b>wa</b>y. Upon completion of the initial triage, it <b>wa</b>s determined there were five patients: three adults and two children. Dylan <b>wa</b>s assigned o...

Daniel MacDowell

Daniel MacDowell demonstrates a spirit of service for others and an impeccable work ethic. One situation where that @impeccable work ethic@ <b>wa</b>s clear <b>wa</b>s a call that involved a boy who had an allergic reaction from an insect bite. At first, everyone at the scene, including the boy@s family, thought the reaction <b>wa</b>s mild and didn@t require an emerge...

American Medical Response Offers Solar Eclipse Viewing Safety Tips

- (4/1/2024)

To safely enjoy viewing the eclipse, there are a few things to keep in mind.

EMS For Life

Read the stories of GMR first responders who ultimately decided the EMS profession is the only place for them. Their career paths may inspire you.

Rochester, NY: AMR Reunites Cardiac Arrest Survivors with First Responders

- (6/12/2024)

Cardiac Arrest Survivor Ceremony honored 55 first responders who saved lives.

Spokane, WA Expands Access to Medical Serivces Through AMR's Nurse Navigation Program

- (6/18/2024)

The program helps free up emergency rooms by rerouting non-critical patients to other appropriate care rather than transporting them to a hospital by ambulance.

How China Teen Was Saved When Heart Failed

- (7/18/2024)

When AMR paramedic Rose Pangburn and intern Mohammed Kadid responded to a 911 call, they found college student Catherine Cai responsive but feeling dizzy and a little sick. Then they put a heart monitor on her. Her heart was failing.

33 First Responders from GMR to Receive Highest EMS Honor

- (10/1/2024)

The Stars of Life Honorees will be recognized by the American Ambulance Association in Washington D.C. in November.

2024 Stars of Life: Saving Amanda

- (1/16/2025)

A former paramedic thanks AEL Flight Nurse Juvencio Estrada and AEL Flight Paramedic Johan Alvarado for saving her life after a near-death crash.

Henry Barsh

Henry Barsh is being recognized for his quick actions in recognizing symptoms of a stroke, which directly led to saving the life of a mother of three. Henry and his partner arrived on scene of a 911 call where the patient reported pain in her left arm: the result, she said, of an assault the previous night. Through a quick assessment, Henry recogni...

Antoine Berenger

Antoine Berenger is a true hero. In March 2023, he, along with his crewmates, saved a patient, who, while suffering cardiac arrest, drove erratically to<b>wa</b>rds the firefighters@ engine in the oncoming lane of a rural road just before crashing their vehicle into a soft soil field.@ Following orders from his leader, Captain Jason Henry, Antoine quickl...

Brent Fisher

Brent Fisher is being recognized for his dedication to emergency medical care as exemplified in one response. In December of 2023, Brent and his flight nurse partner arrived on the scene where the patient had been shot in the leg with a crossbow arrow during a hunting accident. The patient <b>wa</b>s in a tree stand (hunting blind) making extrication diff...

Jason Henry

Captain Jason Henry personifies the terms leadership and honor, words he tries to exemplify to the crews he leads. Those fundamental life values were demonstrated one day in March 2023, when he, along with his crew, saved a patient, who, while suffering cardiac arrest, drove erratically to<b>wa</b>rds Captain Henry@s engine in the oncoming lane of a rural...

Heather James

Heather James is being applauded for delivering and saving a baby, who <b>wa</b>s born pulseless while the expectant mother <b>wa</b>s being taken to the hospital.@ It happened last June when the patient began experiencing labor in the ambulance that <b>wa</b>s being driven by Heather@s partner, AEMT Amanda Owens. Heather, who successfully delivered the infant, then n...

Miki Leslie

Miki Leslie is being recognized for her actions on August 15, 2023, when a single-vehicle rollover involving two children and two adults required her skill and dedication. Miki <b>wa</b>s not even on duty but arrived on the scene before any responders because the accident occurred near her home. She immediately triaged all the patients and called first re...

Alyssa Meier

Alyssa Meier demonstrated immense courage and dedication when she put her welfare aside to care for a patient who <b>wa</b>s trapped in a burning vehicle as a result of a fiery car crash. The accident, which happened in May 2024, involved Alyssa and her partner, Eli Melamed. Once on scene, they both helped extricate the patient, who <b>wa</b>s on fire, from the ...

Eli Melamed

Eli Melamed went above and beyond when he put his own safety at risk to care for a patient who <b>wa</b>s trapped in a burning vehicle as a result of a fiery car crash. The accident, which happened in May 2024, involved Eli and his partner, Alyssa Meier. Once on scene, they both helped extricate the patient, who <b>wa</b>s on fire, from the driver@s side of the ...

Raquel Soto

Raquel Soto is being recognized for her life-saving interaction with a suicidal patient. She and her partner, Ho<b>wa</b>rd Freeman, were the first to arrive on-scene for the call. An adult male <b>wa</b>s standing atop an eight-story parking structure indicating an intention to jump. Raquel made her <b>wa</b>y to the roof to establish contact with the patient and quic...

Andrew Varela

Andrew Varela is being recognized for his overall dedication to the EMS industry as exemplified in two specific emergency responses in 2023. First, Andrew@s unit responded to a young boy who <b>wa</b>s riding his scooter and had a sudden cardiac event causing him to go into arrest. He and his partner quickly took over CPR from the responding fire departme...

AMR in Multnomah County, Oregon Reports Progress with New Ambulance Model

- (4/23/2025)

The new deployment plan drives significant change in response times, system-wide efficiency and access to care for community members.

Celebrating Mother's Day: Mother-Daughter Team Takes Care of Contra Costa County

- (5/8/2025)

Paramedic passes along passion for EMS to daughter, nurturing third generation of women serving others.

Local Air Ambulance Company Replaces Helicopter Destroyed by Storm

- (6/13/2025)

Air Evac Lifeteam in London, KY is proud to announce the arrival of a new replacement EC 135 P2+ to return to service in Eastern Kentucky beginning today.

AMR Urges Swimmers to Be Safe as Drowning Deaths Surges

- (6/23/2025)

Drowning remains the leading cause of death for children ages 1 to 4 and ranks among the top four causes of unintentional injury deaths for adults 54 and older.

EVP and General Counsel

Thomas Cook serves as the general counsel for Global Medical Response. Prior to serving in his current role, Cook <b>wa</b>s general counsel for Air Medical Group Holdings (AMGH) since July 2006. Before joining AMGH, Cook served as vice president @ general counsel for a mid-sized, publicly-traded specialty construction company based in St. Louis, Missouri...

Chief Corporate Development Officer

Tricia Frachetti is Chief Corporate Development Officer@for Global Medical Response. She is focused on GMR@s organizational and transformational strategies and works collaboratively with both operations and support leaders across GMR to drive development and execution of key initiatives. @@ She has nearly 20 years of experience supporting developm...

Member Emeritus

Over the course of her career, Lynn White has championed EMS research, data evaluation, quality improvement and policy. @She recently concluded a 5 yr. term on the National EMS Advisory Council (NEMSAC), and is currently serving on the Boards of NAEMSP, CARES, Prehospital Guidelines Consortium and the GMR Foundation for Research and Education. She ...