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Martin was a True Hero of Pandemic

- (4/27/2020)

The recent death of Southwest Mississippi paramedic David Martin is a reminder that the heroes in the face of COVID-19 extends past the emergency room doors of local hospitals.

Fire Agencies Urging Extreme Caution During Heat Wave

- (8/17/2020)

Rural Metro Fire's Division Chief Austin Prince says parts of the country are in "extreme" fire danger. Precautions should include no debris burning, no smoking in areas with dry vegetation, no fireworks and campfires only at designated locations.

AMR Debuts Ambulances Honoring 9/11 Heroes and Victims

- (10/9/2020)

American Medical Response has adds two ambulances designed to honor the victims who died and the heroes who responded to the September 11, 2001 attacks on our country.

Three Illinois Air Evac Lifeteam Crews Now Carry Whole Blood on Every Flight

- (12/14/2020)

Air Evac Lifeteam partners with Mississippi Valley Regional Blood Center to provide blood to trauma patients.

The Life of Daryl Tombs was Celebrated with a Funeral Procession

- (1/24/2021)

The funeral of Daryl Tombs, was followed by an EMS procession to the Seaman Cemetery in Savona.

Arizona Paramedic was First Inspired by Fifth Grade Teacher

- (3/3/2021)

For 23 years, Keith Lowry, paramedic for LifeLine Ambulance, has served in emergency medical services. He was first inspired to become a paramedic by his fifth-grade teacher, who was a volunteer paramedic in upstate New York.

Lifeguard Ambulance Earns Prestigious CAAS Reaccreditation

- (5/27/2021)

An independent review validates that accredited agencies are adhering to the highest standards in the industry.

GMR Hosts Ceremony to Honor 100+ EMS Responders Lost in Line of Duty

- (7/16/2021)

Global Medical Response Hosted the Inaugural Ceremony for the National EMS Memorial Service Procession at Texas-based location; procession will cover multiple states and stops, ending in Arlington, Virginia.

Program Designed to Encourage Growth in EMT Field

- (7/26/2021)

American Medical Response is launching its “Earn While You Learn” training course in Fayette County. The service starts next month.  

Ambulances in Ventura County Get Kits to Help Autistic Patients During Stressful Ride

- (7/29/2021)

Every ambulance in Ventura County will soon carry sensory kits designed to help patients on the autism spectrum.

Sonoma Life Support Receives American Heart Association’s Mission: Lifeline EMS Gold Plus Recognition Award

- (8/24/2021)

The company was recognized for implementing quality improvement measures for the treatment of patients who experience severe heart attacks.

AMR Accepting Applications For Award-Winning Earn While You Learn Program In Tucson

- (10/6/2021)

AMR now offering residents a cost-free way to begin a rewarding career in EMS.

Amid EMT Shortage, Training Program Looks to Strengthen Tucson Workforce

- (10/7/2021)

The Earn While You Learn program is designed to ease the transition for those wanting to become emergency medical service professionals.

Overview

Discover what makes Global Medical Response the leading healthcare provider for emergency medical care in the U.S.

Employee Foundation

Learn about employees helping employees, by providing financial contributions to recognized GMR workers in need following catastrophic events.

Meet Our Veterans

Hear from some of our GMR veterans and learn how they used their military skills to transition into a career in EMS.

Stars of Life

Every year, GMR honors EMS professionals who demonstrate the next level of patient care. Take a look at GMR's previous Stars of Life honorees.

Kenneth Ford

Ford recalls the historical events he witnessed after two-decades in the military.

Peter Broda

Broda's experience in the Coast Guard prepared him for leadership in aviation.

Shawn Hunter

As an Army veteran, Shawn Hunter has worn many hats.

Patient Resources

Need help understanding your GMR or AMR bill? Do you need copies of related medical records? We can help! Our customer service reps are standing by.

Community Safety Guides

Download and print GMR safety guides on important health issues, so you know how to stay safe no matter what's on the agenda or in the forecast.

GMR Life

Take time to serve yourself. GMR Life gives first responders the space and support to improve their own health and wellness with discretion.

Overview

GMR teams deliver quality medical care, primarily in the areas of emergency and patient relocation services as well as integrated healthcare solutions and disaster response.  

Core Behaviors

We foster a culture of service, respect, collaboration and accountability that guides our decisions and interactions. We believe that our actions, rooted in shared behaviors, are what unite us as a company.

Investor Relations

Global Medical Response is a privately held company. Interested in accessing our secure website? Submit a form for authentication and authorization.

Compliance

GMR is committed to protecting our patients' privacy while providing quality care.

Safety

The GMR Safety Management System (SMS) provides a critical risk assessment of any incident, keeping our teams and patients safe as they respond.

Leadership

Meet the executive leadership team at Global Medical Response driving excellence in emergency medical services, air and ground transport and patient care.

Our Stories

Read the collected stories of GMR as told by patients, first responders, military veterans and family members.

News

Find out what people are saying about GMR in the news and what the company itself has curated for immediate media release.

Online Bill Payment

Make a payment for your GMR air medical services.

Privacy Policy

Committed to protecting your privacy and security, the GMR Privacy Policy describes how we use, disclose and process what we collect about you online.

Site Usage

Notice of Privacy Practices

Our Notice of Privacy Practices is designed to give guidance and to ensure compliance with all laws and regulations regarding the provision of the Notice of Privacy Practices by health care providers. 45.C.F.R. 164.520 requires that notice be given to individuals of the use and disclosure of protected health information as well as the individuals r...

Event Medical

Explore how GMR offers tens of thousands of fans, pro sports teams and large venues with medical care for major sporting events.

Office of Emergency Management

As FEMA's prime EMS/ambulance contractor, GMR's Office of Emergency Management is preparing for any crisis—no matter how severe.

Military

Military veterans, we are hiring heroes at Global Medical Response! Consider an EMS career today where your unique skills can make a difference in your local community.

Past Emergency Responses

Know where GMR responded on a large-scale. Past emergency activations include hurricanes, wildfires, mass shootings and the COVID-19 pandemic.

References & Resources

Be prepared in the event of a catastrophic distater such as a mass casualty event (MCE) with these resources.

Contact the Office of Emergency Management

Help GMR bring the equipment and expertise to our nation when crisis care is needed by contacting our Office of Emergency Management.

FEMA EMS Typed Resource Definitions

Patient Resources

Callen Daquiaog

American Medical Response Las Vegas, Nevada (MedicWest) Callen Daquiaog is a hero and teacher among heroes. However, being the humble man that he is, he would never admit it. On October 1, 2017, he <b>wa</b>s one of many who responded to the Route 91 Festival shooting. He made life saving decisions in the face of danger. At the time, no one knew when th...

Overview

Leadership

Golf Tournament

Guardian Flight Alaska Uses Mobile Integrated Healthcare Program to Help Alaskans During Pandemic

- (11/29/2021)

The air medical transport company is now delivering mobile integrated healthcare and monitoring services to patients in Fairbanks and the surrounding communities.

Marketing & Communications Request Form

Medically Home Announces a $110 Million Strategic Investment

- (1/10/2022)

GMR's current at-home partnership with Medically Home has already proven that this model works well for patients, hospital systems and caregivers, and we're looking forward to future growth opportunities with Medically Home.

Design System

Stars Of Life Nomination

Nominate EMS professionals who exhibit extraordinary patient care for one of the profession's highest honors as a Stars Of Life award winner.

Nashua Public Health Director, Fire Chief Join AMR to Launch Paid EMT Training Program

- (2/10/2022)

Applications Due March 1 for the Earn While You Learn Program, which offers Nashua-area residents in New Hampshire a cost-free career in EMS.

Manchester Deputy Fire Chief Celebrates First EWYL Graduating Class

- (2/24/2022)

The city's deputy fire chief in New Hampshire joined AMR on congratulating the first class of EMTs that trained through AMR’s Earn While You Learn program.

AMR Earns Prestigious CAAS Reacreditation

- (3/29/2022)

An independent review validates that accredited agencies adhere to the highest standards in the industry.

AMR Awarded Five-Year $1.2B Contract As FEMA's National Medical Transport and Support Provider

- (4/28/2022)

GMR, the parent company of AMR, says the new contract begins on May 1, 2022 and continues through April 30, 2027.

First of Seven BLM AFS Type 2 Contract Crews Available for Wildfire Response

- (5/26/2022)

The Mooseheart Crew became available to respond to wildfires on May 16 after a crew inspection in Minto on May 11, 2022.

High-Speed Art: Indy 500 Driver Helmets Styled to Stand Out

- (5/31/2022)

Helio Castroneves, the four-time and defending Indy 500 winner, allowed GMR to design his helmet, which he will auction off to raise funds for the All Clear Foundation.

Fallen First Responders Recognized During Opening Ceremony For National EMS Moving Honors Procession

- (7/11/2022)

From Dallas, the ambulance carrying the Tree of Life will make multiple stops before its final destination in Arlington, Virginia, on July 21.

Dawn Penton

Former combat field medic, Dawn Penton credits her military experience in helping her build a nearly 25-year-old successful career with AMR.

Neonatal Ambulance Hits Ground in Honduras

- (9/26/2022)

The ambulance is equipped with lifesaving medical equipment and is designed to travel both the roads and the terrain of Honduras. Created through a collaboration between Rochester Institute of Technology, Hospital Escuela, the Honduran Red Cross, Global Medical Response, and others,

New Nurse Navigation Program in Aurora, CO

- (11/4/2022)

The city partnered with GMR to launch the service, which is designed to quickly determine the best level of care for 911 callers.

Privacy-Policy 2022

Life Line Ambulance Awarded Grant To Assist With Education

- (6/19/2023)

Life Line Ambulance has received a $25,000 grant that will go toward increasing paramedic training.

Lewisville, Texas Ceremony Honors 59 Fallen EMS First Responders

- (7/6/2023)

The ceremony at Global Medical Response's headquarters was part of the National EMS Memorial Service (NEMSMS) and Weekend of Honor Moving Honors procession.

Thank You

GMR Welcomes New Executive Director for the GMR Foundation for Research and Education

- (9/19/2023)

Amy McKenney will oversee the executive functions of the Foundation.

Transfer Centers

Adaptable to any situation and location, GMR has perfected our medical transfer centers. We even offer statewide response care for COVID-19 surges.

Access2Care Awarded Two Brandon Hall Group Awards

- (9/27/2023)

Innovative new-hire training modules developed by Access2Care have been awarded two Brandon Hall Group Excellence Awards

Air Evac Lifeteam Hosts AEL Access Challenge During Employee Appreciation Weekend

- (10/19/2023)

The Access Challenge is aimed at creating an environment that fosters team bonding while simultaneously assessing continuing education needs for AEL crews.

FREQUENTLY ASKED QUESTIONS

Harnessing Innovation for Patient-Oriented Medical Interiors

- (2/29/2024)

GMR leaders, Josh Brannon, vice president of aircraft maintenance and Dr. Edward Racht, chief medical officer, share requirements when reconfiguring an aircraft for medical use.

Rob Spencer

When the time to provide care at a moment@s notice came on a day in April 2022, Rob Spencer sprang into action. The call involved a young child, who had been riding on a mower when he <b>wa</b>s run over by the very vehicle he had been riding. Rob arrived to find this child still under the mower with horrific injuries. The injuries were so severe that Rob...

Kelly Hamill

Kelly Hamill is being praised for her unique ability to pivot the focus of her care and successfully utilize her training on a new life-saving technology for infants. This ability <b>wa</b>s demonstrated on a day when she and her partner were dispatched to a rural hospital for what they thought <b>wa</b>s a call for a mobile EMS response for an adult-female tra...

Nurse Navigation Contact

Thank You

EMS For Life

Read the stories of GMR first responders who ultimately decided the EMS profession is the only place for them. Their career paths may inspire you.

MUSC Health Partners with Med-Trans to Launch Meducare 4 Air Ambulance Service in South Carolina

- (6/19/2024)

The rotor-wing service designed to enhance emergency medical transport in the region, providing services across Bamberg, Calhoun and Orangeburg counties.

Tax Forms

How China Teen Was Saved When Heart Failed

- (7/18/2024)

When AMR paramedic Rose Pangburn and intern Mohammed Kadid responded to a 911 call, they found college student Catherine Cai responsive but feeling dizzy and a little sick. Then they put a heart monitor on her. Her heart was failing.

Jesus Velazco

Jesus Velazco served his country as a military policeman in the U.S. Army. The skills and lessons he learned there continue to serve him in his civilian role with AMR.

911 Nurse Navigation

Additional options for non-life-threatening medical care through the 911 system are now available thanks to GMR's Nurse Navigation Program.

AMR Joins Central New York Pilot Program to Tackle Mental Health Calls

- (3/18/2025)

The program is designed to provide faster and more effective support to a patient who is experiencing behavioral health challenges.

AMR in Multnomah County, Oregon Reports Progress with New Ambulance Model

- (4/23/2025)

The new deployment plan drives significant change in response times, system-wide efficiency and access to care for community members.

AMR Springfield Earns CAAS Designation for Quality Patient Care

- (4/24/2025)

The Commission on Accreditation of Ambulance Services distinction recognizes excellence in EMS organizational performance and efficiency, clinical quality and other factors.

AMR Topeka: Cardiac Arrest Survival Rate Higher Than National Average

- (5/21/2025)

According to data from the Cardiac Arrest Registry to Enhance Survival (CARES), AMR Topeka's survival rate was nearly twice the national average.

Local Air Ambulance Company Replaces Helicopter Destroyed by Storm

- (6/13/2025)

Air Evac Lifeteam in London, KY is proud to announce the arrival of a new replacement EC 135 P2+ to return to service in Eastern Kentucky beginning today.

AMR Imperial County Earns National Award for Lifesaving Cardiac and Stroke Care

- (6/19/2025)

The American Heart Association recognizes the local California county EMS agency for its rapid, research-based response.

Tribal Emergency Services

AMR CSA-17 Earns National Award for Lifesaving Cardiac and Stroke Care

- (7/1/2025)

American Heart Association recognizes local EMS agency for rapid, research-based response.

AMR Blount County Earns National Award for Lifesaving Cardiac and Stroke Care

- (7/10/2025)

The recognition underscores AMR’s commitment to evidence-based care, superior patient outcomes and seamless coordination with hospitals across Blount County in TN.

EVP and Chief Financial Officer

Brian Tierney has served in healthcare services for more than 12 years and has 25 years of finance, accounting, strategy and operations experience. As Chief Financial Officer, Tierney is responsible for all aspects of finance, accounting, treasury, investor relations and procurement. Tierney has held a variety of positions in his 12 years with GMR ...

SVP and Senior Advisor to the CEO

Tim Dorn is SVP and Senior Advisor to the CEO for Global Medical Response (GMR). In this role, he leverages more than 30 years@ experience with GMR and its flagship ground ambulance company American Medical Response (AMR), to optimize the performance of operations that serve hundreds of communities nationwide. Dorn has extensive experience in emer...

SVP, Business Development

Jeffery McCollom has more than 18 years of service in the EMS industry with a distinguished career history.During his career, McCollom has managed all aspects of EMS operations and delivery of services, including fleet maintenance, administration, MIS, accounting, human resources, materials management, safety and risk and business development in mu...

EVP and Chief Human Resources Officer

Lisa Jacoba comes to Global Medical Response with more than 30 years in the human resources field. She has extensive experience working as a valued advisor to board of directors and executive leadership teams on human resources strategies. She has successfully delivered human capital solutions in large, complex, matrixed organizations in more than ...