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Rural Metro Fire Captain Wins 2019 Top First Responder Award

- (11/22/2019)

Rural Metro Fire Department's Captain Martin Mendez says he knew this was his calling from the first time he shadowed a firefighter as a teenager.

Rural Metro Fire Appoints New Chief for Arizona

- (11/22/2019)

New Fire Chief to Oversee Pima County, Central Arizona and Yuma Operations

EMS Members Brace for COVID-19 Peak, Bronx Zoo Converts to Staging Area

- (4/8/2020)

More than 4,000 members of New York's Emergency Medical Services are preparing for what's to come as the peak of the coronavirus draws near.

Dr. Bob Moye: 42 Years of Service at Rural Metro

- (5/4/2020)

Dr. Robert “Bob” Moye is 55 now, but in 1978 he was 13, barely a teenager, a ninth-grader at Farragut High School. That’s when he became part of Rural Metro’s Explorer Post 453 and today, 42 years later, Bob is still a part of Rural Metro.

Longtime TN Firefighter Dies from COVID-19

- (1/8/2021)

John Howell Clift, a firefighter with Knoxville's Rural Metro Fire Department for more than 40 years, died Saturday after he was hospitalized with the virus in early December.

GMR's Rural/Metro Fire Operations Completes Asset Purchase of Capstone Fire & Safety Management Operations

- (3/8/2021)

Agreement will Enhance GMR’s Portfolio of Wildland, Industrial and Technical Fire Services.

Brian Pratt: Rural Metro Pro Loves Patient Care

- (3/15/2021)

Pratt has spent more than half his life in emergency services work for his community. He is a rare breed.

Jerry Harnish: Rural Metro’s Quiet Chief

- (4/26/2021)

It’s not every day that you meet someone like Jerry Harnish. Since he was 22 and straight out of Emory & Henry University, his life’s passion and profession have been community fire protection and emergency service.

Med-Trans Pilot Honored With Prestigious Award

- (5/12/2021)

Pilot Melvin Hughes has received the Federal Aviation Administration's “Master Pilot” Award

AMR Partners with NASCAR to Salute Veterans and First Responders

- (5/27/2021)

AMR is with NASCAR to honor members of the United States Armed Forces, veterans, first responders and their families through NASCAR Salutes Refreshed by Coca-Cola.

Banner Health Launches Helicopter Air Ambulance Service in Phoenix

- (7/1/2021)

The new service represents a partnership between BannerAir and Global Medical Response and will provide four helicopters that will serve metro Phoenix.

Global Medical Response Announces EMT Training & Hiring Program in Long Island

- (8/31/2021)

Earn While You Learn Class Aims to Boost NY Economy, Address EMT Shortage

Global Medical Response Completes Asset Purchase of Hunter Ambulance Group

- (9/20/2021)

Hunter is one of the largest private ambulance providers in the New York City metro area.

Stars of Life

Every year, GMR honors EMS professionals who demonstrate the next level of patient care. Take a look at GMR's previous Stars of Life honorees.

Anna Blair

Navy Veteran Anna Blair was inspired to join the Navy by her grandmother, who served in the U.S. Navy Nurse Corps during WWII.

Carol Gilliam

Carol Gilliam has been a part of the GMR family for 32 years, continuing to make a difference in her community.

Duane Kuhlow

Duane is a dedicated caregiver and started his EMS career back when AMR was Hartson in 1989.

Kenneth Denk

Kenneth credits the military for preparing him for his role at GMR.

Kenneth Ford

Ford recalls the historical events he witnessed after two-decades in the military.

Mark Campbell

The belief in service to one’s country runs deeply in Mark Campbell’s family.

Nicholas Cox

After serving 22 years in the United States Army, Cox continues to serve his community.

Peter Broda

Broda's experience in the Coast Guard prepared him for leadership in aviation.

Robert Galvin

Air Evac Lifeteam's Robert Galvin used his experice in the Army to prepare him for COVID-19 deployment in New York City.

Robert Keen

Air Force Veteran Robert Keen credits the military for his strong work ethic and discipline needed for success.

Tiffiny Mallett-Daniel

Whether active duty in the military or a veteran, Mallett-Daniel has always focused on one thing – making a difference.

Overview

GMR teams deliver quality medical care, primarily in the areas of emergency and patient relocation services as well as integrated healthcare solutions and disaster response.  

News

Find out what people are saying about GMR in the news and what the company itself has curated for immediate media release.

Crash Survivor Honors First Responders

- (10/25/2021)

Eight Rural Metro Fire crew members received a prestigious award on Friday for going “above and beyond” to save a woman’s life after a serious crash on East Emory Road in North Knoxville last April.

Rural Metro Yuma Firefighters Build Wheelchair Ramp for Local Resident

- (10/27/2021)

The materials for the construction of the ramp were generously donated by Foxworth-Galbraith Lumber Company.

What's Included in a Rural Metro Fire Department Membership?

- (11/2/2021)

Rural/Metro Fire provides emergency medical and fire-protection services for approximately 80% of Knox County.

Sean Luce

Sean Luce is being honored as a Star of Life for his leadership and his actions in saving the life of a fall and cardiac arrest victim. Sean serves as part of RMF@s Airport Rescue Firefighting unit at John Glenn Columbus International Airport. He <b>wa</b>s the primary EMS provider during a routine response when he and his crew were dispatched to a hangar...

Laura Wolcott

American Medical Response Rochester, New York Laura has been a member of the AMR team since 2003. After becoming a Certified First Responder and then an EMT and volunteering at GVEMS/Caledonia Ambulance for six years, she realized she had found her calling. In 2005, she decided it <b>wa</b>s time to go back to school and get her paramedic certification....

Nicole (Nicky) Androski

American Medical Response San Diego, California On May 18, 2017, Nicky and her partner, Thomas Hlava, came to stop at a traffic light. In front of them <b>wa</b>s what Nicky describes as a @very good-looking Corvette.@ As the light turned green, the Corvette started moving for<b>wa</b>rd and then quickly stopped for no apparent reason. As they were about to pa...

Mississippi EMS Workforce Shortage Nearing Critical Levels

- (11/29/2021)

The issue is so dire that two associations in the EMS industry sent a letter to Congress pushing for a hearing to address the shortfall.

AMR Seattle Chief EMS Officer to Retire After 45 Years

- (12/8/2021)

Senior Chief EMS Officer Greg Sim to Retire after Nearly Five Decades of Service.

Rural Metro Fire Appoints First Female Fire Chief In 75-year History

- (1/27/2022)

Melissa Hilpert has been named Chief for Rural Metro Fire Yuma Operations.

Stefanie Everts

As part of a flight team on a H135 air ambulance helicopter, Everts draws from her military experience in her successful and vital civilian career.

Rural Metro Fire in Yuma County, Arizona Implements Innovative ET3 Pilot

- (2/21/2022)

The Centers for Medicare & Medicaid Services’ (CMS) Emergency Triage, Treat and Transport (ET3) program aims to improve quality, lower costs and reduce avoidable emergency department transports.

Port of Spain EMT to Be Honored at Annual Stars of Life Awards Ceremony in Washington D.C.

- (5/2/2022)

Renata Baboolal with GMR Trinidad and Tobago was recently named one of 33 GMR Stars of Life.

AMR Lewis County Celebrates 40 Years of Service

- (5/12/2022)

The operation in Centralia, Washington started May 1, 1982 in partnership with St. Helen Hospital and City Ambulance.

Dawn Penton

Former combat field medic, Dawn Penton credits her military experience in helping her build a nearly 25-year-old successful career with AMR.

Blount EMS to be Replaced After 27 Years of Service

- (9/16/2022)

Lifeguard, a member of the GMR family of solutions, will take over the service in Blount County in Alabama on September 30.

Rural Metro Graduate New Class of 32 Recruits in Knoxville, TN

- (10/28/2022)

The graduating class spans three years. The graduation was for 2020, 2021 and 2022 graduates of the academy.

Air Evac Lifeteam Pilot Honored as Pilot of the Year by National EMS Pilots Association

- (11/8/2022)

Pilot Richard Wyckoff, based out of Licking County, Ohio, was nominated for the award by his coworkers for his dedication and spirit of excellence in his service.

Jason Talbott

From being sworn in the Air Force on 9/11 to serving as an AMR Supervisor in St. Louis, Missouri, learn how Jason Talbot’s military experience helped pave the way for an enduring career in EMS.

Minnesota Man Meets Sanford AirMed Crew That Saved His Life

- (1/26/2023)

Mitch Amundson almost died after he was accidentally shot by his friend while the pair were hunting near Jamestown, North Dakota in late November.

75 Years of Service, Rural Metro Fire Celebrates Major Milestone

- (2/2/2023)

The fire service was founded in 1948 by Lou Witzeman, after he watched a neighbor’s home in Scottsdale, Arizona burn down with no response from the local fire department.

Global Medical Response Appoints Nick Loporcaro as President and Chief Executive Officer

- (3/20/2023)

Loporcaro, the former CEO of Landmark Health, brings an outstanding track record of leading mission-critical and innovative healthcare companies to the market leader in mobile patient care and medical transportation.

Rural Metro Fire Celebrates the Career of Chief Phil Turnbull

- (3/21/2023)

Chief Phil Turnbull will retire after a momentous 50-year career.

Rural Metro Fire Selects Steve Nelson as Fire Chief

- (3/27/2023)

Assistant Chief Steve Nelson will be promoted to Fire Chief in Josephine County.

AMR, MedicWest RN Retires After Nearly Five Decades in EMS

- (4/12/2023)

EMS pioneer Linda "Matt" Netski is retiring after a nearly 50-year career in the Las Vegas area.

Rural Metro Fire Introduces Community Connect Program in San Tan Valley, AZ

- (5/9/2023)

The program will provide RMF with valuable information about the communities it serves, allowing the company to tailor services, improve response times and foster a culture of preparedness.

Heroes in the Community, Pillars of Their Families

- (10/26/2023)

An Owensboro, Kentucky AMR paramedic and her two brothers, who are also first responders, say their work is a "calling" and that they're proud to serve their community.

Patient Thanks First Responders for Saving His Life

- (11/1/2023)

Josh Fowler of Lubbock, Texas believes he's alive today because of the medical care he received by AeroCare.

American Medical Response Provides Family with Special Gift on Christmas

- (12/27/2023)

AMR's Home for the Holidays program allowed 7-year-old, Lea Barrow of San Bernardino, California to spend Christmas with her family at home, instead of in a hospital room.

GrandView Aviation's Ruth wins Patriot Award

- (1/19/2024)

GrandView Aviation Director of Maintenance recognized by Maryland’s Employer Support for the Guard and Reserve with “Patriot Award.”

Alejandro (Alex) Labrada

Alejandro Labrada enlisted in the U.S. Army immediately after graduating high school at the age of 18.

Donnie Wharton

A military Veteran reflects how the U.S. Armed Forces provided him with the skills and knowledge he uses today to grow innovative solutions at one of the leading emergent care services in the nation.

Jay Shintaku

During a mountain rescue call, Jay Shintaku responded to an emergency where a person had been thrown from a horse and suffered a severe, uncontrolled head bleed after hitting a rock. Upon arriving at the scene via the sheriff@s department@s helicopter, Jay quickly began administering treatment and realized the severity of the patient@s condition. H...

Brad Sparks

Brad Sparks@ commitment to safety is being credited for averting a possible unfavorable situation. During what <b>wa</b>s supposed to be a routine flight returning to base, Brad alerted the pilot that he <b>wa</b>s well below the established minimums for the instrument approach, which resulted in the pilot performing a go- around procedure and climbing out of th...

Nicole Piazza

Nicole Piazza is being honored for displaying great skill and calm in several pediatric cardiac arrest situations and for responding to calls even though she <b>wa</b>s off duty. In one recent event, Nicole <b>wa</b>s on her <b>wa</b>y home when she heard there <b>wa</b>s a multiple shooting in Hartford. Even though she <b>wa</b>s off duty, Nicole didn@t hesitate to go to this call,...

Eric Bradshaw

Eric Bradshaw saved a patient who had suffered multiple wounds. Eric and his engine company responded to a motor vehicle accident in which a patient suffered multiple and serious injuries that threatened her survival. The patient <b>wa</b>s also at risk of having her leg amputated near her hip. By providing fast, life-saving interventions, Eric managed to...

Daniel MacDowell

Daniel MacDowell demonstrates a spirit of service for others and an impeccable work ethic. One situation where that @impeccable work ethic@ <b>wa</b>s clear <b>wa</b>s a call that involved a boy who had an allergic reaction from an insect bite. At first, everyone at the scene, including the boy@s family, thought the reaction <b>wa</b>s mild and didn@t require an emerge...

Stephen Schiller

A colonel with the U.S. Army recounts how the military prepared him for a career in saving lives in the air medical ambulance industry.

Safe Haven Baby Box Installed at Rural Metro Fire Station in Halls, Tennessee

- (4/4/2024)

The Safe Haven Baby Box allows mothers to anonymously surrender unharmed newborns up to two weeks after they are born, which is legal under state law.

EMS For Life

Read the stories of GMR first responders who ultimately decided the EMS profession is the only place for them. Their career paths may inspire you.

Traci DeVillier

A former U.S. Coast Guard administrator is using the skills she learned in the military to manage complex projects as the top assistant with a GMR-affiliated ambulance service.

Steven Dralle

As President of GMR's South Region, Steve Dralle draws on his experiences in the military when faced with challenges.

Metro Atlanta First Responders Honored for Saving Man’s Life During Cardiac Arrest

- (10/21/2024)

First Responders from AMR Brookhaven in Georgia played a part in saving 38-year-old Reilly Campbell’s life after he suffered a cardiac arrest in his car in August.

Global Medical Response and Brindlee Fire Services Announce Purchase of Rural Metro Fire

- (10/29/2024)

Rural Metro Fire and Valley Fire Services, previously Global Medical Response companies, will join and be operated by Brindlee Fire Services under the Rural Metro Fire brand.

Brindlee Fire Services Completes Acqusition of Rural Metro Fire from Global Medical Response

- (12/16/2024)

This marks a transformative milestone for both companies and will continue to support Rural Metro Fire as a leader in private fire services across the U.S.

2024 Stars of Life: Saving Amanda

- (1/16/2025)

A former paramedic thanks AEL Flight Nurse Juvencio Estrada and AEL Flight Paramedic Johan Alvarado for saving her life after a near-death crash.

AMR Hartford Among the Few Providing Whole Blood Transfusion

- (2/3/2025)

AMR's new policy saved 70-year-old Clifton Brandon of Connecticut, who reunited with the paramedics who gave him the critical prehospital blood transfusion.

Chief Medical Officer

Dr. Ed Racht has been involved in emergency medical services and healthcare systems for more than 30 years. He currently serves as chair of the Texas EMS, Trauma and Acute Care Foundation, an organization that provides advocacy, strategic planning and healthcare system credentialing in the State of Texas.Dr. Racht has been chief medical officer for...

Antoine Berenger

Antoine Berenger is a true hero. In March 2023, he, along with his crewmates, saved a patient, who, while suffering cardiac arrest, drove erratically to<b>wa</b>rds the firefighters@ engine in the oncoming lane of a rural road just before crashing their vehicle into a soft soil field.@ Following orders from his leader, Captain Jason Henry, Antoine quickl...

Jason Henry

Captain Jason Henry personifies the terms leadership and honor, words he tries to exemplify to the crews he leads. Those fundamental life values were demonstrated one day in March 2023, when he, along with his crew, saved a patient, who, while suffering cardiac arrest, drove erratically to<b>wa</b>rds Captain Henry@s engine in the oncoming lane of a rural...

Matthew Lambert

A passionate EMS advocate in his community, Matthew Lambert is praised for taking a strong initiative in keeping his neighborhood a<b>wa</b>re of the role and services of his EMS operation. A selfless teacher to many students, Matthew is commended for going out of his <b>wa</b>y to help his fellow clinicians know and understand the latest advancements in the eme...

Miki Leslie

Miki Leslie is being recognized for her actions on August 15, 2023, when a single-vehicle rollover involving two children and two adults required her skill and dedication. Miki <b>wa</b>s not even on duty but arrived on the scene before any responders because the accident occurred near her home. She immediately triaged all the patients and called first re...

AMR in Multnomah County, Oregon Reports Progress with New Ambulance Model

- (4/23/2025)

The new deployment plan drives significant change in response times, system-wide efficiency and access to care for community members.

Celebrating Mother's Day: Mother-Daughter Team Takes Care of Contra Costa County

- (5/8/2025)

Paramedic passes along passion for EMS to daughter, nurturing third generation of women serving others.

Local Air Ambulance Company Replaces Helicopter Destroyed by Storm

- (6/13/2025)

Air Evac Lifeteam in London, KY is proud to announce the arrival of a new replacement EC 135 P2+ to return to service in Eastern Kentucky beginning today.